Access recently expired

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  • #113842
    Fredrik Sparretun


    Seems like my license key is not active.
    Can one delete the existing one and create a new one?
    The license is active until April 2024.

    Best regards,


    Plugin Support

    Hi Fredrik,

    Thank you for reaching out to us. We apologize for the inconvenience caused with your license key.

    We regret to inform you that we are unable to delete any license keys from our end. However, you can do it yourself by following these simple steps:

    1. Please visit the Downloads & Keys section of our website located in the My Account page.
    2. Delete the old license key.
    3. Submit your site URL again and generate a new key.
    4. Paste the new key into the WPFactory Helper plugin.

    We hope this helps resolve the issue. If you have any further queries, please don’t hesitate to reach out to us.

    Thank you for choosing our product.

    Kind regards,

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