Allow checkout on unregistered VAT numbers

Tagged: 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 8, 2024 at 12:18 am #138369
    Jan
    Participant

    In the settings under general tab we have the option “Allow checkout on unregistered VAT numbers“.

    However this option is disabled and therefore can not be ticked – why is that? Screenshot for reference: https://prnt.sc/__zhcKys4c_S

    What I’d like to achieve is to:

    • If VAT number is valid and customer is outside base country VAT is removed
    • If VAT number is valid and customer is inside base country VAT is kept
    • If VAT number is invalid still allow checkout, but keep VAT

    The 1st and 2nd are not a problem at all. However I cannot achieve the 3rd, while also keeping the functionality of the 1st and 2nd. I think this checkbox would allow that?

    April 8, 2024 at 5:47 am #138603
    Moshtafizur
    Participant

    Hi there,

    I hope you are well today.

    The option you are referring to is a Pro feature. Could you kindly let me know if you are using the Pro version of the plugin?

    Kind regards

    April 12, 2024 at 9:02 am #138800
    Jan
    Participant

    Thank you, Moshtafizur, I didn’t know that. I’m indeed using the free version of the plugin.

    Other Pro features are marked as such, but this one wasn’t – hence the confusion.

    April 17, 2024 at 8:35 am #139105
    Moshtafizur
    Participant

    Hi there,

    Thanks for pointing this out. We apologize for the inconveniences.

    I ave escalated this with our development team. They will fix the issue as soon as possible.

    Kind regards.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.