- Support forum for the Cost of Goods for WooCommerce.
- March 28, 2023 at 10:41 am #112186
Since I upgraded to pro version I can’t save product costs from bulk edit cost tool. When I click “save” I land on a 404 page error, url remains the same as bulk edit costs admin url: /wp-admin/tools.php?page=bulk-edit-costs. When I refresh the 404 page I land back on bulk edit costs admin url but costs are not updated.
Do you know what’s happening ?
I have latest pro version.
Thank you in advance for your help.March 29, 2023 at 5:49 pm #112305MoshtafizurModeratorPlugin Support
Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.
We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected].
We appreciate your cooperation and look forward to resolving this matter for you.
MoshtafizurMarch 29, 2023 at 6:06 pm #112306
I also have an issue with cost archive meta box on admin product page. When I edit a cost, the meta box “new cost” column only displays whole numbers and not decimals.
For example : When I edit a cost from 125,00 € to 125,65 €, meta box displays “previous cost” : 125.00 € “new cost”: 125.00 € instead of 125.65€.
But when I modify the cost as it was initially, from 125.65 € to 125.00 €, meta box displays “previous cost” 125,65 € “new cost” 125.00 €.
I don’t understand why the “new cost” column doesn’t take decimals into account while the “previous cost” column does.
This happens with every products…March 30, 2023 at 12:58 am #112309
I didn’t see your answer. Ok thank you I send you login credentialsMarch 30, 2023 at 7:13 pm #112361MoshtafizurModeratorPlugin Support
This response is to let you know that we have received your login details and that we will look into the issue and get back to you as soon as possible.
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