- Support forum for the Cost of Goods Sold (COGS): Cost & Profit Calculator for WooCommerce.
- This topic has 4 replies, 2 voices, and was last updated 1 year ago by
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Hello,
Since I upgraded to pro version I can’t save product costs from bulk edit cost tool. When I click “save” I land on a 404 page error, url remains the same as bulk edit costs admin url: /wp-admin/tools.php?page=bulk-edit-costs. When I refresh the 404 page I land back on bulk edit costs admin url but costs are not updated.
Do you know what’s happening ?
I have latest pro version.
Thank you in advance for your help.
Hi there,
Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.
We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected].
We appreciate your cooperation and look forward to resolving this matter for you.
Kind regards,
MoshtafizurI also have an issue with cost archive meta box on admin product page. When I edit a cost, the meta box “new cost” column only displays whole numbers and not decimals.
For example : When I edit a cost from 125,00 € to 125,65 €, meta box displays “previous cost” : 125.00 € “new cost”: 125.00 € instead of 125.65€.
But when I modify the cost as it was initially, from 125.65 € to 125.00 €, meta box displays “previous cost” 125,65 € “new cost” 125.00 €.
I don’t understand why the “new cost” column doesn’t take decimals into account while the “previous cost” column does.
This happens with every products…
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