- Support forum for the Cost of Goods for WooCommerce.
September 10, 2023 at 6:45 am #123785
I have linked my website with Square such that any orders placed via Square are fed into WooCommerce. Unfortunately, the cost of goods is not being loaded for these orders so it is showing as zero. Can you fix this?September 11, 2023 at 8:48 am #123867MoshtafizurModeratorPlugin Support
Thank you for reaching out to us. I apologize for any inconvenience you may be experiencing.
I have escalated this with our development team. They will get back to you as soon as they can.
MoshtafizurSeptember 11, 2023 at 6:53 pm #123906pablo-pachecoModerator
Our Cost of Goods plugin needs WooCommerce products to have the costs registered. Once they do, the order costs can be calculated.
We have some options that could help you to import the costs from other plugins to ours. You can find it in our section “Tools & Reports”.
Then you could try using our recalculation tools at the same section.September 11, 2023 at 10:16 pm #123924
Yes, I am aware of the option to populate missing costs under the Tools & Reports section, and in fact I use it everyday as a workaround for this bug. However, this is not a sustainable solution, and so I have opened this ticket to bring this issue to your attention. I am sharing a screenshot for your reference.September 23, 2023 at 5:11 am #124691
Any follow-up on this?
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