Create user with REST-API issue

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    Posts
  • March 15, 2022 at 2:52 pm #105421
    Maarten
    Guest

    Hello Support,

    On our site we are using the EU/UK VAT plugin.

    The VAT ID is set to optional.

    When I create a new user with the REST-API customer endpoint with the following post data:

    Array (
	[first_name] => Firstname
	[last_name] => Lastname
	[email] => <Valid mail address>
)

    I get the following error as response:

    Error: BTW nummer is niet geldig [billing_eu_vat_number_error] => VAT is invalid

    Can you let me know why validation is started in this situation? My assumption was that when no Vat number is provided the validation would be skipped.

    • This topic was modified 1 year, 1 month ago by Omar Dabbas.
    March 15, 2022 at 8:27 pm #105422
    WPWhale
    Moderator

    Hi Maarten,

    Which version you have? And do you have the option “Add EU VAT field to signup form” ticked? I know it should be optional even if ticked, but want to reproduce the issue and see why it happens.

    Omar

    March 17, 2022 at 9:00 am #105423
    Maarten
    Guest

    Hi Omar,

    I am using version 2.6. The option you mention is ticked. In a development environment i disabled the validate option (Validation & progress). Only disable plugin will let me create new customers.

    Maarten

    March 18, 2022 at 8:59 pm #105424
    WPWhale
    Moderator

    Hi Maarten,

    Can you please contact us at [email protected] with access to your dev/staging website? Thanks,

    Omar

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