Creating account on checkout fails (VAT field)

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  • #105416
    Luke Kutschinski

    There seems to be a bug when both “Allow customers to create an account during checkout” and “Add EU VAT field to signup form” are enabled.  If the customer tries to create an account during checkout, they get an error that the VAT is invalid even if they’ve filled out that field.  It seems like maybe there is a duplicate hidden VAT field in that case which isn’t filled out.

    • This topic was modified 1 year, 1 month ago by Omar Dabbas.

    Hi Luke,

    Sorry for the late response.

    I just tried the same steps, but wasn’t able to detect the bug (it signed up successfully after validating the VAT). Would you mind please record a video showing the issue and share it with us? Reach us at [email protected]


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