Creating account on checkout fails (VAT field)

Forums › EU/UK VAT Manager for WooCommerce › Creating account on checkout fails (VAT field)

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  • March 8, 2022 at 10:30 pm #105416
    Luke Kutschinski
    Guest

    There seems to be a bug when both “Allow customers to create an account during checkout” and “Add EU VAT field to signup form” are enabled.  If the customer tries to create an account during checkout, they get an error that the VAT is invalid even if they’ve filled out that field.  It seems like maybe there is a duplicate hidden VAT field in that case which isn’t filled out.

    • This topic was modified 1 year, 9 months ago by Omar Dabbas.
    March 11, 2022 at 7:55 pm #105417
    WPWhale
    Moderator

    Hi Luke,

    Sorry for the late response.

    I just tried the same steps, but wasn’t able to detect the bug (it signed up successfully after validating the VAT). Would you mind please record a video showing the issue and share it with us? Reach us at [email protected]

    Omar

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