Decimals not working on category

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  • #104092
    Yuluma
    Participant

    Dear WP Factory,

    1. Problem with products that are NOT set to decimals that CAN be added with decimals from the category page: https://youtu.be/8m-UYFa96js

    2. Product that is set to decimals can’t be added with decimals https://youtu.be/NYF6vFAuIUc

    Could you please assist us with this matter?”
    Best regards,
    Yuluma

    • This topic was modified 1 year, 3 months ago by Omar Dabbas.
    #104093
    WPWhale
    Moderator

    Hello Yuluma,

    Can you please try using a . instead of a comma for the decimal values? Like 0.5 instead of 0,5 and let me know?

    Same for the dropdown list.

    Omar

    #104094
    Yuluma
    Participant

    Hi Omar,

    This does not fix it for the category page. From the product page it DOES work, i cant add 2.75 and it will show 2.75 in the cart. Normal products i can’t use decimals as wanted.

    But for the category page 2.75 becomes 2 and i can add 1.55 with products where decimals should not work.

    Please let me know how to proceed.
    Best regards,
    Yuluma

    #104095
    WPWhale
    Moderator

    Hi Yuluma,

    Are you using a plugin to show quantity on category pages? If yes, which one?

    Based on your answer, I might need more time to see how the plugin reads the quantity, and having access to the website will make it easier, is this an option?

    Omar

    #104096
    Yuluma
    Participant

    Hi Omar, yes no problem. How can we contact you to send login information?

    #104097
    WPWhale
    Moderator

    Hi Yuluma,

    Please contact us at [email protected]

    Omar

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