- Support forum for the Additional Custom Emails for WooCommerce.
- This topic has 1 reply, 2 voices, and was last updated 9 months ago by
.
-
Posts
-
Hi there,
I added one file attachment to a custom email using the format suggested:
“wp-content/uploads/example.pdf”
Replacing “example.pdf” with an actual file on the server (JPG file). But this doesn’t come through as an attachment. I tried other files and they don’t come through either.
Did I miss something?
Cheers,
S.
Hi there,
Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.
We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected].
We appreciate your cooperation and look forward to resolving this matter for you.
Best regards,
Moshtafizur
- You must be logged in to reply to this topic.