- Support forum for the Additional Custom Emails for WooCommerce.
- This topic has 1 reply, 2 voices, and was last updated 9 months, 1 week ago by
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Hi,
I just set up the pro version. I added a custom email with required products.
When I test with the required products in an order, I get the customized email.
When I test with any other item (ie, not one of the required items), I do not receive ANY emails.
The only trigger I have is “New Orders (any status)”
I added a line of text to the email body.
and I have it set to require any one of 4 related items in my shop.
Hi Adam,
Sorry for such a late reply. We apologize for any inconvenience you may be experiencing.
Would it be possible for you to provide us with screenshots of the settings? This will allow us to understand what might be causing the problem. Please send the screenshots at to [email protected].
Kind regards,
Moshtafizur
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