Error message on updating products

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  • #104110
    blank61Design
    Participant

    We are having an issue with updating products with the PRO version of this plugin enabled.
    “An invalid form control with name=’order_item_qty[453]’ is not focusable.”
    Issue only occurs when this plugin is enabled and we’re not using any custom post types for products.
    Appears to have occurred with a recent update to WooCommerce.

    • This topic was modified 6 months, 3 weeks ago by blankOmar.
    #104111
    blankWPWhale
    Moderator

    Hi 61Design,

    Can you please provide me with more details & settings in order to re-produce the issue? I’ve tested “almost” all plugin settings with 3.9 a couple of days ago and it went smoothly.

    Omar

    #104112
    blank61Design
    Participant

    Have discovered the issue.
    The admin order page allowed to input quantities smaller than the defined step value. So for example, a customer might order 0.5kg of a product, then the admins would update the quantity to 0.518 and save the order once it was processed.
    Previously this used to work OK, but it appears that the plugin is now preventing the orders from being saved.
    Rather than generating a visible error when attempting to update the order, the plugin just errors out and prevents the form from being submitted at all.
    This really needs to have a visual warning when admins update orders with an incorrect step quantity.

    #104113
    blankWPWhale
    Moderator

    Hello @61Design.

    Thanks for the explanation, I’ve tried reproducing this on two tests websites, and in both cases, the admin was able to change the quantity even if it doesn’t match the product min/step settings, please check this screenshot:
    https://i.imgur.com/bZxSi5j.jpg

    Is there any other setting you have that might influence this behavior?

    Omar

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