Free sample limits

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  • #122185
    colin reily


    I am having trouble limiting the number of free samples that a customer can order. I can limit it to 1 per order, but some people keep coming back in and reordering again.

    I followed this from a prior thread in the help section:

    General > Mode > Product Quantitites 
    General > Date range > Lifetime (Or as per your requirement)
    General > Order statuses > Select the relevant order statuses
    General > Guests > Identify Guests by IP
    General > Block guests from buying products > Block Method > According to limit options
    Limits > Per product > Enable

    However, this setup does not seem to fix it.

    Do i need to check the “Block guests from ordering” box on the product page setup? Or does this block everyone? Also these are guests and do not have an account.

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