How can I limit a guest user from buying products?

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  • #100882
    Rebekah Ralston
    Participant

    This isn’t a comment, it’s a support issue. I need to limit guest checkouts. Right now I have “Do nothing but block guests from purchasing products beyond the limits” but this doesn’t do anything. Guests are still allowed to purchase more than one. What else needs to be done? Your documentation is extremely lacking.

    #100883
    Zohaib
    Participant

    Hi Rebekah,

    There are 2 things that you could try:

    1. Make sure in General > Order statuses you have the relevant order statuses to which the limits should apply.
    2. In General > Block guests from buying products > Block method > select According to limit options. With this option, the same limits would apply to guests and registered users.

    Also can you confirm that your limits are working correctly for registered users? If they are not, it is likely that the limits are not set up correctly.

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