- Support forum for the Maximum Products per User for WooCommerce.
- This topic has 1 reply, 2 voices, and was last updated 1 year, 7 months ago by
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I am struggling with this plugin. I have a variable product and I want to limit it to one purchase per member. Not even one variable, but one purchase of the entire product. I can’t seem to do that. I have selected no to each variable and set the limit but it not working. It will if I select it for each individual variable.
Also, when I am able to limit a product purchase, no message comes up saying that you can’t purchase it and the add to cart button just keeps circling. You have to refresh the page.
Please advise on how to fix this.
Hello Marc,
Thanks for reaching out.
I am really sorry to know you are having difficulties. Please ensure that in the plugin’s settings, under the General section, the General Options > Use Variations option is disabled. Also, please ensure that you are using the latest version of WooCommerce (6.8.2) and our plugin(3.7.3).
Regarding the second issue, it could occur as a result of a caching problem. Please clear the cache in your browser. If you’re using a caching plugin, please try and disable it.
However, if the problems persist, then is it possible for you to share your WordPress dashboard access with us so that we can take a look for you? You can send your login details to [email protected]
Kind regards,
Moshtafizur
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