How can I remove the additional cost (VAT) displayed on the single product page?

Top WooCommerce & WordPress Plugins › Forums › Min Max Default Quantity for WooCommerce › How can I remove the additional cost (VAT) displayed on the single product page?

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • May 30, 2022 at 10:02 am #104983
    blankCo-brains
    Guest

    Hi!
    I’m using your plugin on my ecommerce and I find it pretty great!
    I noticed that on single product it displays the price of the product with an additional cost (22%) that match with VAT for every quantity.
    here’s an example https://lacanapalegale.it/prodotto/super-polline-cbd-pappagallo/
    I didn’t find anywhere how to disable this additional cost, since it could generate confusion for costumers

    May 30, 2022 at 7:48 pm #104984
    blankWPWhale
    Moderator

    Hi,

    I doubt this is created by the plugin, this is usually related to your store settings, if you go WooCommerce >> Settings >> Tax >> Display prices in the shop, you can select if it says “including tax”.

    Let me know please if you still need further help.

    Omar

    May 31, 2022 at 3:52 pm #104985
    blankCo-brains
    Guest

    Hi Omar!
    I think this is created by your plugin since I have set up to display the prices with tax (so I insert the product price without them) and ONLY in single product the total price by quantity add again the vat value
    e.g. https://lacanapalegale.it/prodotto/super-polline-cbd-pappagallo/
    The price I’ve set up from backend is 2,29508197, then it shows up from frontend as 2,80 (22% VAT) and in the total price by quantity is shown as 3,42 (with an additional 22% VAT), as if it calc it again on single product.
    We removed your plugin in a staging environment and we do not find any of these issues. Additionally – if you care to try it yourself – when you add the product to our cart the price is shown correctly, therefore this is clearly a problem which relates to the visualization of the price generated by your plugin.
    Thank you

    May 31, 2022 at 6:54 pm #104986
    blankWPWhale
    Moderator

    Hi again,

    Sorry that wasn’t clear to me before, you’re talking about Total Price by Quantity here not the original price.

    I see the issue on your site, while I’ve tried replicating it on my test site and it didn’t add an extra VAT! Can you please contact us at [email protected] with proper access (wp-admin and probably FTP) to check what’s happening?

    Thanks,

    Omar

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.