How to fix “invalid key” error when activating a plugin license?

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  • #104989

    Hi,

    I have just purchased your plugin but I am not able to activate the license.

    I have aadded the site from my account (downloads and key tab) but when I try to add the key in the wordpress site I get this message:
    Failed
    <b>Error message:</b>Invalid key

    How can I activate the license?

    Thanks in advance

    #104990
    WPWhale
    Moderator

    Hi Víctor,

    Can you please contact the marketplace at [email protected]? They will be happy to provide support on this.

    Let me know if I can help in anything else.

    Omar

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