How to fix the warning “NaN undefined” on Analytics > Orders?

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    Posts
  • January 1, 2021 at 9:53 pm #89528
    Monika Levickaite
    Participant

    Hi,

    I am a new user, just bought the plugin. When I recalculated the orders cost and profit for all orders I found the preview issue. In Analytics->orders when I set 25 rows per page I see ‘NaN undefined’ next to cost and profit columns. When I set 50/100 rows per page I can see my cost and profit normally. How could I fix that?

    (I am sure that all the products have cost prices, added them via bulk edit costs; the cache is clear; I used the free version before but deleted all products costs and added them in Pro version again).

    Thanks!

    January 2, 2021 at 11:43 pm #89529
    WPFactory Plugins
    Participant
    Plugin Author

    Hi Monika,

    I know you’ve said you cleared the cache but have you tried clearing it here?
    – WooCommerce > Status > Tools > Clear analytics cache

    January 3, 2021 at 8:07 am #89530
    Monika Levickaite
    Participant

    I even didn’t know that such tool existed, it helped, thanks! 🙂

    January 3, 2021 at 8:49 pm #89531
    WPFactory Plugins
    Participant
    Plugin Author

    Anytime 😉

    In that case, please consider leaving a review here or here if you are enjoying the plugin/support. It would be much appreciated

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