How to handle refunded orders?

Hi again,

I using your plugin and loves it. But there is still this issue with refunded orders. Refunded orders are listed as profitable orders. The profit from the products on the order should be set to 0 (the regular shipping, payment, and handling cost should of cause still apply). The profit for the order should therefore be negative ( -10,00 EUR). Is this something you guys can fix?

It’s not enough that you just can disable refunded orders in the listing. Because the refunded orders could give a negative result and not just 0.

Let’s say I had handling cost, shipping cost, and payment cost. These costs won’t disappear if my customer chooses to return his product. When I get the product, the product cost will of cause disappear, but I will still have all the handling cost, shipping cost, and payment cost. So this order should actually have a negative profit.
Se this example:

Product price: 30 EUR
Product cost: -10 EUR
Shipping cost: -5 EUR
Handling cost: -1 EUR
Payment cost: -0,5 EUR
Total: 13,5 EUR

Now the product is being returned and the “product price” is equal 0 and the “product cost is equal 0. Therefore my total is now

Shipping cost: -5 EUR
Handling cost: -1 EUR
Payment cost: -0,5 EUR
Total: -6,5 EUR

Does this make sense? (this should of cause also include the meta cost field, which the plugins have as an option)