How to set order limit for guest?

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    Posts
  • #111029
    Chun
    Participant

    Hi, I want to limit guest users to purchase only 1 order for specific product. I had configured General Options > Mode to Product orders and the Guest users options to “Do nothing but block guests from purchasing products beyond the limits”. And also set the “Limit per user” to one on product edit page. However, the guest with the same email and IP address still can order the product more than 1. Is there anything setting that I missed?

    #111360
    Moshtafizur
    Moderator
    Plugin Support

    Hi there,

    Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused.

    I have escalated the matter to our development team for further investigation.

    We appreciate your patience as we work to resolve this issue, and we will follow up with you as soon as we have any updates. If you have any further questions or concerns, please don’t hesitate to reach out to us.

    Kind regards,
    Moshtafizur

    #111409
    Pablo
    Moderator
    Plugin Support

    Hi @chun,

    The guest options are a little tricky.

    The option “Do nothing but block guests from purchasing products beyond the limits” will just block guests from buying products above the current limits. For example, if the “Mode” option is set to Product quantities and the limit is 1, the guest won’t be able to purchase a quantity bigger than 1. Now, with the “Mode” set as Orders, the Do nothing but block guests from purchasing products beyond the limits option won’t help so much.

    Maybe you’ll need to use the “Identify guests by IP address” instead. That way, if you have the option from WooCommerce “Accounts & Privacy > Guest checkout > Guest checkout > Allow customers to place orders without an account“, the guest IP will be saved on his purchase and he won’t be able to buy again if using the same IP.

    • This reply was modified 1 year, 2 months ago by Pablo.
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