- Support forum for the Cost of Goods Sold (COGS): Cost & Profit Calculator for WooCommerce.
- This topic has 2 replies, 3 voices, and was last updated 3 years, 9 months ago by
.
-
Posts
-
Hello – I love the plugin but noticed that when I process a refund, the profit on that order isn’t re-calculated.
Hi Gavin,
Thank you.
Not sure if I understood it correctly. Are you referring to a full or partial refund? If it’s full refund – do you mean that you need order profit and/or cost to be set to zero then?
P.S. You can disable order profit and/or cost column display in Orders list for refunded orders – there is “Order statuses” option in “WooCommerce > Settings > Cost of Goods > Orders > Admin Orders List Columns”.
Hi Tom – well both types of refund, of course, but I’ve noticed with partial refunds the profit doesn’t adjust accordingly. It would actually be good to be able to control the order cost field at the same time the refund is processed because sometimes we offer a partial refund and take the hit to our profit but sometimes this is fully covered by our suppliers.
Thanks,
Gavin
- You must be logged in to reply to this topic.