How to setup for refunds?

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #89337
    blankGavin Gillham
    Guest

    Hello – I love the plugin but noticed that when I process a refund, the profit on that order isn’t re-calculated.

    #89338
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi Gavin,

    Thank you.

    Not sure if I understood it correctly. Are you referring to a full or partial refund? If it’s full refund – do you mean that you need order profit and/or cost to be set to zero then?

    P.S. You can disable order profit and/or cost column display in Orders list for refunded orders – there is “Order statuses” option in “WooCommerce > Settings > Cost of Goods > Orders > Admin Orders List Columns”.

    #89339
    blankGavin Gillham
    Participant

    Hi Tom – well both types of refund, of course, but I’ve noticed with partial refunds the profit doesn’t adjust accordingly. It would actually be good to be able to control the order cost field at the same time the refund is processed because sometimes we offer a partial refund and take the hit to our profit but sometimes this is fully covered by our suppliers.

    Thanks,
    Gavin

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.