How to update order costs?

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 16, 2020 at 10:05 pm #89494
    Markus Brunke
    Participant

    Hi!

    I just bought the plugin. How can I get all my existing orders to show the cost? I can see that gateway cost and handling cost are being added, but not product cost and shipping cost.

    I’m am REALLY looking forward to using the plugin.

    December 17, 2020 at 12:01 pm #89495
    Markus Brunke
    Participant

    Nevermind. I found the tool for it under “Tools & Reports”.

    How do I add variable-products under Woocommece/Report/Stock/CostOf Goods?

    Right now It only takes the values from simple products.

    December 17, 2020 at 1:39 pm #89496
    Markus Brunke
    Participant

    I also discovered a bug. Refunded orders are listed as profitable orders. The profit from the products on the order should be set to 0 (the regular shipping, payment, and handling cost should of cause still apply). The profit for the order should therefore be negative ( -10,00 EUR). Is this something you guys can fix?

    December 17, 2020 at 6:43 pm #89497
    WPFactory Plugins
    Participant
    Plugin Author

    Hello Markus,

    Regarding the variable-products, please try to click on the “Manage stock” option inside a variation.

    I’ll take a look at the refunded orders

    December 17, 2020 at 7:51 pm #89498
    Markus Brunke
    Participant

    Hi,

    I realized I only uploaded the cost to the variable products and not variants. So everything is good now 🙂

    Cool, thanks! Really appreciate it if you can make a fix for refunded products.

    Btw. the plugin is really built beautifully. Utilizing all the standard Woocommerce features.

    December 21, 2020 at 1:37 pm #89499
    WPFactory Plugins
    Participant
    Plugin Author

    Thanks!

    One question regarding the refunded orders.
    Right now we have this option:
    – Tools & Reports > Reports > Orders report: Order status

    If you set it as:
    Processing, On hold and Completed, the refunded orders won’t be listed on the reports as a profitable.

    Or you meant some other thing I didn’t realize?

    December 21, 2020 at 2:11 pm #89500
    Markus Brunke
    Participant

    Not quite. Let’s say I had handling cost, shipping cost, and payment cost. These costs won’t disappear if my customer chooses to return his product. When I get the product, the product cost will of cause disappear, but I will still have all the handling cost, shipping cost, and payment cost. So this order should actually have a negative profit.
    Se this example:

    Product price: 30 EUR
    Product cost: -10 EUR
    Shipping cost: -5 EUR
    Handling cost: -1 EUR
    Payment cost: -0,5 EUR
    Total: 13,5 EUR

    Now the product is being returned and the “product price” is equal 0 and the “product cost is equal 0. Therefore my total is now

    Shipping cost: -5 EUR
    Handling cost: -1 EUR
    Payment cost: -0,5 EUR
    Total: -6,5 EUR

    Does this make sense? (this should of cause also include the meta cost field, which the plugins have as an option)

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