How to update order costs?

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #89494
    Markus Brunke
    Participant

    Hi!

    I just bought the plugin. How can I get all my existing orders to show the cost? I can see that gateway cost and handling cost are being added, but not product cost and shipping cost.

    I’m am REALLY looking forward to using the plugin.

    #89495
    Markus Brunke
    Participant

    Nevermind. I found the tool for it under “Tools & Reports”.

    How do I add variable-products under Woocommece/Report/Stock/CostOf Goods?

    Right now It only takes the values from simple products.

    #89496
    Markus Brunke
    Participant

    I also discovered a bug. Refunded orders are listed as profitable orders. The profit from the products on the order should be set to 0 (the regular shipping, payment, and handling cost should of cause still apply). The profit for the order should therefore be negative ( -10,00 EUR). Is this something you guys can fix?

    #89497
    WPFactory Plugins
    Participant
    Plugin Author

    Hello Markus,

    Regarding the variable-products, please try to click on the “Manage stock” option inside a variation.

    I’ll take a look at the refunded orders

    #89498
    Markus Brunke
    Participant

    Hi,

    I realized I only uploaded the cost to the variable products and not variants. So everything is good now 🙂

    Cool, thanks! Really appreciate it if you can make a fix for refunded products.

    Btw. the plugin is really built beautifully. Utilizing all the standard Woocommerce features.

    #89499
    WPFactory Plugins
    Participant
    Plugin Author

    Thanks!

    One question regarding the refunded orders.
    Right now we have this option:
    – Tools & Reports > Reports > Orders report: Order status

    If you set it as:
    Processing, On hold and Completed, the refunded orders won’t be listed on the reports as a profitable.

    Or you meant some other thing I didn’t realize?

    #89500
    Markus Brunke
    Participant

    Not quite. Let’s say I had handling cost, shipping cost, and payment cost. These costs won’t disappear if my customer chooses to return his product. When I get the product, the product cost will of cause disappear, but I will still have all the handling cost, shipping cost, and payment cost. So this order should actually have a negative profit.
    Se this example:

    Product price: 30 EUR
    Product cost: -10 EUR
    Shipping cost: -5 EUR
    Handling cost: -1 EUR
    Payment cost: -0,5 EUR
    Total: 13,5 EUR

    Now the product is being returned and the “product price” is equal 0 and the “product cost is equal 0. Therefore my total is now

    Shipping cost: -5 EUR
    Handling cost: -1 EUR
    Payment cost: -0,5 EUR
    Total: -6,5 EUR

    Does this make sense? (this should of cause also include the meta cost field, which the plugins have as an option)

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