HTTP ERROR 500

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  • #98200

    The plugin works for a few pages but we have thousands of orders that need to be able to have permissions generated for new downloads since we just changed our site. When I go to Tools -> Download Permissions -> Regenerate

    I get the following error:

    This page isn’t working ….. is currently unable to handle this request.
    HTTP ERROR 500

    I tried days ago to let it run in the background but I have thousands of orders and when I check it hasn’t finished. We have nearly 220,000 orders and it’s on 11,000 pages on my backend. Too many to do by hand. Please help.

    Thank you.

    #98201
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    Sorry to hear you are having issues with the plugin. Maybe I could log in to your site’s admin and take a look? If that’s possible – my private email is [email protected]. FTP access would also help a lot.

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