Include/exclude categories question

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 1, 2021 at 4:17 am #105835
    Ilchy
    Participant

    Hi.  Not sure if  include categories and exclude categories works properly……

    Example:

    Cat1>Subcat1>Product A
    Cat1>Subcat2>Product A

    If I choose include Subcat1, and exclude Subcat2, then I should still be able to see Product A in my XML, but instead Product A is omitted completely…..  In this case I would like to see Product A listed in the XML.

    Basically we have a lot of products and some products fall within multiple categories, so we need to be able remove a category of Product A but keep any remaining categories associated with Product A.  Hope this makes sense.

    Please advise.
    Thanks.

    • This topic was modified 1 year, 2 months ago by Omar Dabbas.
    October 2, 2021 at 6:08 pm #105836
    WPWhale
    Moderator

    Hi Ilchy,

    I see, it might be a bit confusing when a product falls in multiple categories, I can’t confirm the best approach to handle this case without checking how products & categories are connected. If you don’t mind please, send us to [email protected] with wp-admin access or screenshot of settings and sample products cases.

    Omar

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.