Incorrect Default Quantity Value On Pages Other Than Product Archive

  • This topic has 2 replies, 2 voices, and was last updated 1 year ago by Hindi.
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  • September 18, 2023 at 10:19 am #123907
    gurmetat
    Participant

    Hi,

    I am having a problem with the default quantity. It works perfect on product archive page (https://prnt.sc/6J6_dSxLi-q5). However, on other pages like home page or my account page, the default quantity is 1 for all products (https://prnt.sc/7vj6QVk4eE91).

    Could you please check what is the source of this error? I am looking forward to hearing from you soon. Have a great day!

    September 18, 2023 at 7:59 pm #124305
    gurmetat
    Participant

    Hello again,

    Has anyone from support team had a chance to look up for this issue?

    September 18, 2023 at 9:38 pm #124331
    Hindi
    Moderator

    Hello Gurmetat,

    We sincerely apologize for any delay in our response.

    We have conducted thorough testing on our end, and it appears that the functionality is working as expected.

    In order to further investigate and assist you more effectively, we kindly request access permissions to your website. Please grant us access by sending an email to [email protected].

    To ensure the safety of your website data, we recommend taking a backup copy and setting up a staging environment for testing purposes.

    Thank you for your understanding and cooperation.

    A.Hindi,

    • This reply was modified 1 year ago by Hindi.
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