Installed plugin not detecting updates available

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  • #101961
    David Atkinson
    Participant

    Hello, I have a plugin active called “Order Minimum/Maximum Amount for WooCommerce Pro” which I bought.

    It seems stuck at version 4.0.2 and doesn’t indicate that there is an update available which seems to be version 4.2.4 although that plugin is called “Order Minimum/Maximum Amount for WooCommerce” – (missing the “Pro”)

    Are these two plugins seen as different? Is the Pro the same as the one without the “Pro” in the name?

    I see that if you download the file to install, it is called “order-minimum-amount-for-woocommerce-pro.zip”.

    Should I just do a manual update and then see if it’s aware of any updates after that?

    #101982
    Moshtafizur
    Participant

    Hello David,

    Thanks for reaching out.

    > “Are these two plugins seen as different? Is the Pro the same as the one without the β€œPro” in the name?”

    If there is no “Pro” in the name of the plugin, it may be the free version; if you have already purchased the Pro version, you can download the plugin’s zip file from here.

    Then to get automatic update you would need to install the WPFactory Helper plugin. After installing the plugin, please navigate to Dashboard > Settings > WPFactory. Order Minimum/Maximum Amount for WooCommerce Pro plugin should be listed there. Then, go to your My Account page, paste your website URL, and click on the Generate key. After generating the key, paste the key into the WPFactory Helper plugin, and you will start to receive automatic updates.

    I hope it helps. If you have any other questions, then please let us know.

    Kind regards,
    Moshtafizur

    #102050
    David Atkinson
    Participant

    Thanks for your quick response.
    I followed your instructions and everything works fine now and the plugin is now indicating that there are updates available. Thank You!

    #102051
    Moshtafizur
    Participant

    Hello David,

    Happy to help πŸ™‚

    If you liked the support, then please consider leaving a review here.

    Kind regards,
    Moshtafizur

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