Installed pro product cost plugin but cost not showing in analytics

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  • #119939
    Michael Zazzo
    Participant

    Greetings from Montreal WP Factory Support.

    I’ve just purchased / installed / activated your pro version plugin for Woocommerce Product Cost but after making updates to settings, I’m not seeing the cost category carried over to the analytics tabs despite enabling the desired criteria in the product and tools & reports sections.¬† (analytics cache has been cleared)

    I tested the plugin on our development admin first and the reporting was working perfectly.

    Any guidance would be greatly appreciated.

    Michael

    Art in Coins

    #120169
    blankMoshtafizur
    Moderator
    Plugin Support

    Hi Michael,

    I am really sorry to know about the issue.

    Could you please go to “Tools & Reports” section and run the “Orders recalculation tool > Recalculate orders” tool and see if the issue persists?

    Kind regards,
    Moshtafizur

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