Is it compatible with Metorik?

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  • Author
    Posts
  • #89753
    Nathalie Melas
    Participant

    Is it possible to write to _wc_cog_cost in order to be able to sync with my reporting software?

    #89754
    Zohaib
    Participant

    Hi,

    Which reporting software are you using? I can check this with our development team.

    #89755
    Nathalie Melas
    Participant

    Hello – using Metorik

    #91297
    Pablo
    Moderator
    Plugin Support

    We now have a compatibility option with Metorik at “Compatibility > Metorik > Sync cost with _wc_cog_cost meta

    Everytime _alg_wc_cog_cost meta gets updated its value is copied to _wc_cog_cost.

    The option Enable compatibility with Metorik needs to be enabled.

    #102666
    Thomas Peter
    Participant

    Unfortunately the Metorik compatibility does not work (anymore?).
    To be more concrete: The meta field _wc_cog_cost gets filled with the cost.
    But (without the WC COGS Plugin??) Metorik will not show the “Import from WooCommerce” button mentioned in their documentation
    (https://help.metorik.com/article/193-cost-of-goods-sold-cogs-and-profit-reports-in-metorik “Part 1: Set Products Costs”, Link “Import from WooCommerce”)

    Would you mind to have a look into this?

    #102768
    Thomas Peter
    Participant

    Would be great if someone could respond.
    Its kind of tempting to switch to WC COGS during Black Friday to get rid of the problem.

    #102799
    Moshtafizur
    Moderator
    Plugin Support

    Hello Thomas,

    I have escalated this with our development team . They will get back to you as soon as they can.

    Kind regards,
    Moshtafizur

    #102853
    Pablo
    Moderator
    Plugin Support

    Hi Thomas,

    Please enable these options:
    – Products > Cost sanitization > Cost update > Replace comma by dots when updating cost meta
    – Products > Cost sanitization > Cost import > Get only the cost number when using the WooCommerce Importer

    And of course, please make sure you have both compatibility options with Metorik enabled:
    – Enable compatibility with Metorik
    – Sync cost with _wc_cog_cost meta

    Every time the cost meta is updated by our plugin, it will sync its value with the _wc_cog_cost meta.

    Let me know if it helps.

    • This reply was modified 1 year, 6 months ago by Pablo.
    #102936
    Thomas Peter
    Participant

    Hi Pablo,

    thank your for the answer! Unfortunately it does still not work.

    The sync to _wc_cog_cost was already running. (I see that _wc_cog_cost changes in the db as soon as I change a products cost)
    I saw no changes after enabling the additional options. In Metorik I did “Reimport Products” which did not help either.

    Any more ideas?

    Thank

    #103032
    Pablo
    Moderator
    Plugin Support

    If the _wc_cog_cost meta changes as soon as the product cost gets updated, I believe this is working.

    Can you please make sure that the _wc_cog_cost is being updated with the correct value? I mean, with a numeric value, containing dots and not commas?

    Maybe Metorik is now asking for a different meta key?

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