Is it compatible with Metorik?

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • August 10, 2021 at 8:57 am #89753
    Nathalie Melas
    Participant

    Is it possible to write to _wc_cog_cost in order to be able to sync with my reporting software?

    August 11, 2021 at 12:31 am #89754
    Zohaib
    Participant

    Hi,

    Which reporting software are you using? I can check this with our development team.

    August 11, 2021 at 12:56 am #89755
    Nathalie Melas
    Participant

    Hello – using Metorik

    September 26, 2022 at 9:30 pm #91297
    Pablo
    Moderator
    Plugin Support

    We now have a compatibility option with Metorik at “Compatibility > Metorik > Sync cost with _wc_cog_cost meta”

    Everytime _alg_wc_cog_cost meta gets updated its value is copied to _wc_cog_cost.

    The option Enable compatibility with Metorik needs to be enabled.

    November 23, 2022 at 7:25 pm #102666
    Thomas Peter
    Participant

    Unfortunately the Metorik compatibility does not work (anymore?).
    To be more concrete: The meta field _wc_cog_cost gets filled with the cost.
    But (without the WC COGS Plugin??) Metorik will not show the “Import from WooCommerce” button mentioned in their documentation
    (https://help.metorik.com/article/193-cost-of-goods-sold-cogs-and-profit-reports-in-metorik “Part 1: Set Products Costs”, Link “Import from WooCommerce”)

    Would you mind to have a look into this?

    November 24, 2022 at 7:53 pm #102768
    Thomas Peter
    Participant

    Would be great if someone could respond.
    Its kind of tempting to switch to WC COGS during Black Friday to get rid of the problem.

    November 25, 2022 at 8:00 am #102799
    Moshtafizur
    Moderator
    Plugin Support

    Hello Thomas,

    I have escalated this with our development team . They will get back to you as soon as they can.

    Kind regards,
    Moshtafizur

    November 25, 2022 at 7:16 pm #102853
    Pablo
    Moderator
    Plugin Support

    Hi Thomas,

    Please enable these options:
    – Products > Cost sanitization > Cost update > Replace comma by dots when updating cost meta
    – Products > Cost sanitization > Cost import > Get only the cost number when using the WooCommerce Importer

    And of course, please make sure you have both compatibility options with Metorik enabled:
    – Enable compatibility with Metorik
    – Sync cost with _wc_cog_cost meta

    Every time the cost meta is updated by our plugin, it will sync its value with the _wc_cog_cost meta.

    Let me know if it helps.

    • This reply was modified 1 year, 4 months ago by Pablo.
    November 27, 2022 at 4:50 pm #102936
    Thomas Peter
    Participant

    Hi Pablo,

    thank your for the answer! Unfortunately it does still not work.

    The sync to _wc_cog_cost was already running. (I see that _wc_cog_cost changes in the db as soon as I change a products cost)
    I saw no changes after enabling the additional options. In Metorik I did “Reimport Products” which did not help either.

    Any more ideas?

    Thank

    November 28, 2022 at 11:23 pm #103032
    Pablo
    Moderator
    Plugin Support

    If the _wc_cog_cost meta changes as soon as the product cost gets updated, I believe this is working.

    Can you please make sure that the _wc_cog_cost is being updated with the correct value? I mean, with a numeric value, containing dots and not commas?

    Maybe Metorik is now asking for a different meta key?

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