- Support forum for the Maximum Products per User for WooCommerce.
June 20, 2022 at 12:05 pm #100982Valeria MolfinoParticipant
we have correctly set the possibility for users to purchase up to 4 products of the same category. Currently, however, the purchase control is bound to user ID. We need to check the email entered during checkout, because the products sold can also be purchased by users who are not registered on our portal. Can you please let us know what is useful to modify to get it?
Thank youJune 21, 2022 at 6:11 am #100983MoshtafizurModeratorPlugin Support
I hope you are well today.
You may use our plugin to track non-registered users’ IP addresses to limit their purchases as well. To do so, please go to WooCommerce > Settings > Maximum Products per User > General and set Guests option to
Identify guests by IP address.
Please try it out. Please let me know if you have any questions or need assistance.
MoshtafizurJune 30, 2022 at 3:55 pm #100984Valeria MolfinoParticipant
Thanks for the reply.
The solution is partially solved.
We need to set the control on the email of the user (not registered) who buys.
We are noticing that users are purchasing the same product by switching devices. Is there a check on the email entered?
Thank youJuly 3, 2022 at 6:50 am #100985MoshtafizurModeratorPlugin Support
Thanks for following up on this.
We’re sorry to let you know that if a person doesn’t register on your site, you can’t set a limit based upon their email address. Tracking their IP address is the only way to achieve that.
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