Issue with advanced quantity pricing plugin on simple products

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  • #104678
    Scott
    Guest

    Hello, I have your pro plugin, and a store that includes items that need advanced quantities, as well as items that are sold in single units and therefore do not need any advanced quantities.

    In settings, I have Total Price by Quantity and sub-setting Allow defining unit on product level, both enabled.

    I have a product that was just change from a variable type to a simple type, with no advanced quantity settings, and all product quantity fields empty. However, on the front end the product shows the wc templated price, followed by your plugin’s pricing. The result is redundant:
    $18.95
    $18.95 for 1 pcs

    So how can I prevent your plugin from outputting that extra price line?

    What’s odd is that I have other products where your plugin’s price line does not appear. Those items are set up the same or similar. I cannot find what makes one appear different than the other.

    Thanks.

    #104679
    WPWhale
    Moderator

    Hi Scott,

    What is the position you selected on Total Price by Quantity tab? If you choose “Instead of the price” and still see it separated, it’s probably that the other price is placed by another plugin or feature (and not the default WC price).

    In order to understand what’s happening on this particular product, we will need to check the settings you’ve selected, please send us wp-admin access to [email protected] and we will be glad to help further.

    Omar

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