It keeps timing out and I get a 504 gateway error

Top WooCommerce & WordPress Plugins › Forums › Bulk Regenerate Download Permissions for WooCommerce Orders › It keeps timing out and I get a 504 gateway error

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 17, 2017 at 9:49 pm #98179
    Tami
    Guest

    I’ve been trying to use this plugin on my shop that has thousands of orders, however, it keeps timing out and I get a 504 gateway error. I’ve been in contact with my host who has adjust the server to a longer timeout period but it’s still happening. My host says it’s due to a timeout error from a Woocommerce API or an API that the plugin uses. Do you have any insight on this?

    October 18, 2017 at 5:14 pm #98180
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Tami,

    Not sure about WooCommerce API, but our plugin doesn’t use any additional APIs. Maybe it’s possible to share an admin account to your server (WP and FTP) so I could login and check what’s going on? My email is [email protected].

    Best regards,
    Tom

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.