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- This topic has 3 replies, 2 voices, and was last updated 3 years, 3 months ago by WPWhale.
February 12, 2020 at 2:27 pm #104132RaffaeleGuest
Hello guys. Great plug in and great job.
I have a problem. I set 2 rules:
The first is a minimum of 5 products to buy
The second is a step of 12 products.
I set: Block checkout page: Enable
Stops customer from reaching the checkout page on wrong quantities. Customer will be redirected to the cart page.
But if I put 5 products in the cart, I am redirected to the cart page. (error)
It seems that the rule: step 12 overwrites the minimum rule 5 products.
The result is that I can’t buy 5 products. I need to use both rules. How can I do ?
The page I need help with: http://www.donnealpotere.it/
February 12, 2020 at 7:19 pm #104133WPWhaleModerator
- This topic was modified 3 weeks, 4 days ago by Omar Dabbas.
Glad to know you’re enjoying the plugin (except this issue 🙂 ).
What you requested is a straight-forward feature and you should have no issues having these two rules, I’ve created it on this test product for you to test.
I think it’s most probably a setting overlap or mis-configuration, if you can please send me a screenshot for the product settings, or if possible, just grant me access on my email [email protected] and I will be glad to check it for you.
OmarFebruary 12, 2020 at 8:48 pm #104134RaffaeleGuest
Hi Omar. Thanks to you.
I’ll explain better.
I have 12 products to sell, these products are single meals, which can be placed in a virtual box that contains 5,12,24,36 meals, and are shipped in refrigerated boxes that contain in order:
So I can only sell: combinations of up to 5,12,24,36 meals.
I can’t sell 6 meals, I can’t sell 8 meals. I can only sell 5,12,24,36 meals.
When a person orders 1,2,3,4 products the cart must not work, when a person orders 7,8,9,10,11, meals the cart must not work.
The shopping cart should only work if a person buys precisely 5,12,24,36 meals.
Now: With the “step of 12” rule I solve the problem of the box of 12,24,36 and with the rule less than 5 I solve the problem of the box of 5.
But if you now go to donnealpotere.it and try to buy 5 products you can’t buy them.February 14, 2020 at 4:43 pm #104135WPWhaleModerator
Got it, and I’ve received your email, will respond there.
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