Need help with setup

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #149546
    hc
    Participant

    Hi,

    I need help with configuration of the parameters. I have following parameters that I need to track:

    Cost:
    Cost of product price, the price I have typed in is incl taxes, ex :50

    Revenue (all should be including taxes):
    Product price (including sales price), ex: 100
    Handling fee, ex : 10
    Shipping fee, ex : 20

    The result should be:

    Cost : 50
    Revenue : 100+10+20 = 130
    Profit : 80

    Somehow the plugin doesn’t take the product prices including taxes even when I have set it up like that. Would anyone be helpful and tell me what I need to configure to be able to have the setup like above?

    #149727
    Moshtafizur
    Moderator
    Plugin Support

    Hi there,

    Thanks for reaching out. We are sorry to know that you are experiencing the problems.

    Could you please ensure that under the “Products” section of the plugin, the “Get price method” to “Get price including tax”? Also please go to the “Tools” section and run the “Recalculate orders” option.

    Kind regards.

    #149803
    hc
    Participant

    I have done that, but somehow it keeps calculating the profit with the subtotal and doesn’t take the products fully price including taxes.

    #149990
    Moshtafizur
    Moderator
    Plugin Support

    Hi there,

    Thanks for letting us know.

    I have escalated this with our development team. They will get back to you as soon as possible.

    Kind regards.

    #149998
    pablo-pacheco
    Moderator

    Hi,

    When prices are entered inclusive of tax, besides setting our option Products > Get price method as Get price including tax, it’s very common to enable the option  Orders > Calculations > Taxes to profit. Have you tried? Let me know if it helps.

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