No available payment methods error

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  • #95942
    Scott
    Participant

    We are testing your product, currently using the free version.  During testing of the checkout process, we are getting the following error:  Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.

    I have looked in the setting and I am not seeing anything where we can include countries or states.  I know it is not the plug-in because when I disable the plugin, the error message goes away and the payment option are visible.

    Thank you in advance for your assistance.

    • This topic was modified 11 months, 2 weeks ago by blankWPWhale.
    #95943
    blankWPWhale
    Moderator

    Hi Scott,

    Very sorry for not getting back to you earlier, it seems we missed this post and just saw it when I got notified about the latest post here.

    Most probably there is a conflict in settings that prevents showing gateways (i.e. mixed products, gateways included in some part but excluded in others).

    I suggest you reset the settings tab by tab, then start setting up the plugin to see when the message appears (I mean after configuring what setting).

    Please reach us at [email protected] if you need more help.

    Omar

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