Not creating order cost and profit as metadata

Support forum for the Cost of Goods Sold (COGS): Cost & Profit Calculator for WooCommerce.

This topic has 1 reply, 2 voices, and was last updated 1 month, 1 week ago by Moshtafizur.

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March 14, 2024 at 3:23 pm #136753

toby
Participant

I’ve installed this plugin as well as another to link WooCommerce to my CRM system. when an order is created I should be able to access the values of _alg_wc_cog_order_profit and _alg_wc_cog_order_cost however I cannot and I’m not sure why. Does anyone know why this would be?

March 18, 2024 at 3:04 am #137025

Moshtafizur
Moderator
Plugin Support

Hi there,

I’d be happy to help you troubleshoot this issue. Could you please provide more information about the CRM system you’re using? If it’s publicly available, I may be able to access it through its official website or other online resources to run tests and diagnose the problem.

Kind regards.
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