- Support forum for the Cost of Goods Sold (COGS): Cost & Profit Calculator for WooCommerce.
- This topic has 6 replies, 2 voices, and was last updated 1 month, 1 week ago by
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Hello,
I have an issue when openpos orders are being created, the order cost and profit are not being calculated.
Let me know if you need further information, thanks
Hi there,
Thanks for reaching out. I applosize for any inconveniences you are experiencing.
It might be compability issue. Could you please let l us know which Openpos plugin you are using? Could you please give us the link to the plugin?
Kind regards.
This worked in the past but since sometime it did not work as it should and i had been using the option in woocommerce->settings-> cost of goods->tools->Recalculate cost and profit for orders with no costs
But this is not working…it does not populate the openpos orders with the order cost and profit…
Hi there,
Could you please ensure that you have checked the compability option for this Openpos plugin under the “Compability” section in the plugin?
Kind regards.
not much to do there…please check the link below with some screenshots of whats happening
Hi there,
I apologize for the delay in responding to your request. I recently experienced some technical difficulties that affected our ability to address tickets promptly. The issue has now been resolved, and we are back on track to provide you with the support.
Regarding the issue, you are experiencing, I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
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