Plugin Causing A Critical Error

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  • #110449

    I’m writing in regards of Maximum Products per User for WooCommerce plugin we bought from your website.

    It’s causing an issue on my website. After any order is done, I get a Critical Error message.
    I tried to find the root of this problem, so I started deactivating the plugins one by one, and discovered that this plugin is the cause of this error.
    Can I give you an access to the dashboard of the website so you can help us solve this issue??

    Thanks in advance

    Plugin Support

    Hi there,

    Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.

    We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected].

    We appreciate your cooperation and look forward to resolving this matter for you.

    Best regards,

    Chelsea Sutula

    Hi Holding,

    Was this issue fixed? We are facing the same issue.

Viewing 3 posts - 1 through 3 (of 3 total)
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