The plugin is not working

Support forum for the Additional Custom Emails for WooCommerce.

This topic has 1 reply, 1 voice, and was last updated 1 year, 7 months ago by Tom Anbinder.

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September 6, 2022 at 4:55 am #88661

Timpau Mihaela
Participant

Hello! I installed the paid verion of the plugin in order to set up a custom email for a second product, and now I don’t receive the customed emails for neither of the products. What could have happened? Thank you!!

September 6, 2022 at 2:40 pm #88689

Tom Anbinder
Moderator
Plugin Support

If anyone else is interested – the problem was resolved by changing the custom email’s “Trigger(s)” option from “New order (Completed)” to “Order status updated to Completed”.
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