Presale: Currency Conversion Error

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  • #110828

    This is a presale question:

    I have item on my store with 3 AED (Arab Emirates Dirham)
    When I checkout it show 1 USD which is wrong according to my rate setting.
    USD rate to AED is 0.27.
    I need to show in my cart the price as 0.81 USD
    How to fix?

    Also I can’t see a note on checkout page that the payment is to be done in USD, I want to add my custome note.

    Finaly…Dose your plugin support WPML

    Thank you

    Plugin Support

    HI there,

    Sorry for the late reply, as I was on vacation.

    We apologize for any inconvenience you may be experiencing.

    Regarding the issue, we have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials.

    Regarding your second question, our plugin is compatible with WPML plugin. There is a option “Convert on language”, under the “General” section. Using this feature you can convert prices and currencies on selected language only.

    Kind regards,

Viewing 2 posts - 1 through 2 (of 2 total)
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