preserve base country not working

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  • Author
    Posts
  • #112661
    bram
    Participant

    Hi,

    Preserving base country or excluding countries does not work properly.

    I have a shop selling in the netherlands and belgium. In the netherlands all have to pay tax and in belgium they can choose if they fill in the vat number.

    But if i fill in a belgium vat number and just a dutch billing and delivery adress it still deducts the vat?

    So every customer can just fill in a random company vat number from belgium and get the vat deducted.

    https://www.loom.com/share/69b6dfead1ec42dab7ed3e310be21d55

    Please advise

    #112889
    Omar Dabbas
    Moderator
    Plugin Support

    Hi Bram,

    There is an option to match billing country with the entered VAT number, you can also verify that the billing country is the same as shipping country.

    Both options are available in 2nd tab (Validation & Progress).

    Please let us know if you still face issues on that.

    Omar

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