We are currently very happy with this plugin. We only have one issue which we would like to get solved.
Our shop is for B2C and B2B in The Netherlands and Belgium. Customers and businesses from the NL have to pay tax in our shop. But on the other hand customers from BE also need to pay tax, but businesses from Belgium won’t pay taxes.
How can we set this with the plugin? So that businesses from Belgium with a valid VAT number don’t have to pay tax in our shop.
This topic was modified 9 months, 3 weeks ago by WPWhale.
We’re really sorry for the delay, we missed your first post by mistake, we don’t leave posts for such long without a response.
So your shop base country is NL, all customers have to pay VAT, registered companies in BE will buy without VAT, regular customers from BE will pay.
Here is what you need to do:
Plugin settings >> Validation & Progress tab >> make sure “Exempt VAT for valid numbers” is ticked, on Preserve VAT, select “Base country” assuming your base is NL, if not, select “Comma separated list” and enter NL in the field after it.
This way, you should be able to achieve the results you need, make sure you add the correct VAT tax for BE under WooCommerce settings >> Tax >> Rates.