Quantity step not working on up/down buttons

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  • October 8, 2020 at 6:30 am #104495
    Yassine Mili
    Participant

    Hi, i just purchassed a pro version of the plugin.
    i have an issue on quantity button up and down. i configured the quantity step to : 0,25.
    but when i click on “+” or “-” nothing happens.
    My buisness is about quantity by meters. everything is working insted the buttons “+” and “-“.
    Thank you in advance for your help.

    • This topic was modified 11 months, 1 week ago by Omar Dabbas.
    October 8, 2020 at 7:33 pm #104496
    WPWhale
    Moderator

    Hi Yassine,

    This is probably a hard-coded setting in the theme that +/- works with step of 1 only (to test, try using arrows and see, most probably it works fine).

    In order for us to help further, we will need FTP access to your store, please contact us at [email protected]

    Omar

    October 9, 2020 at 9:49 am #104497
    Yassine Mili
    Participant

    Thank you Omar for your feedback,
    i just sent you an email from your sopport email.

    Hope we will solve the problem.
    Thanks in advance.

    Kind regards.
    Yassine.

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