Question

Hello,

I have recently purchased a Custom email plugin to go with a multi-vendor woocommerce store with no online payment option

The solution I need to achieve is when a customer places an order: In the confirmation email : along with basic woo ORDER info there is an added line of Direct bank transfer for specific products. Here are settings I am using :

I have set the trigger as new order pending payment

Set the required product

added recipient to %customer%

& mail format multi wrap.

The mail  code:

[order_details]
<table>
<tbody>
<tr><th> BILLING INFO :XXXXX
c/o XXXXX
VVVV
IBAN : XXXX
BIC SWIFT : XXX
</th></tr>
<tr><th>Billing address</th><th>Shipping address</th></tr>
<tr><td>[order_billing_address]</td><td>[order_shipping_address]</td></tr>
</tbody>
</table>

However upon placing order I am seeing only normal woo mail not custom one via plugin with added lines where associated bank transfer is added.

Hope you can help.

Regards