Recipient Shortcode is NOT working

Top WooCommerce & WordPress Plugins Forums Custom Emails for WooCommerce Recipient Shortcode is NOT working

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  • #120471
    Conrado Julia

    For starters the admin page shows the following:
    Enter recipients (comma separated) for this email. Defaults to [email protected]. Use %customer% for customer billing email.

    This is not correct, and it does not work. The plugin shortcode page even shows a different version: {customer} which does not work either.

    Please provid a valid, working shortcode to send the email to the customer. If I add a fixed email, like my own, it works so the shortcode is not working.

    Plugin Support

    Hi Conrado,

    Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.

    We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected].

    We appreciate your cooperation and look forward to resolving this matter for you.

    Best regards,

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