Setup help needed

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  • #95872
    Steve
    Guest

    Hi,

    We have two gateways – one card (Stripe) and one direct debit (gocardless) and two categories only – subscriptions and supplements. We need subscriptions to accept both payment gateways and the supplements to only accept Stripe.

    I tried to set it up and on testing it looked like it worked. Unfortunately the Stripe gateway is the only one that shows up now for both categories. Even though I specified ‘direct debit’ plus ‘Stripe’ for the subscriptions category and Stripe only for the supplements category.

    Could it be that the direct debit gocardless gateway in my woocommerce is not matching with the ‘direct debit’ section in your plugin’s options?

    • This topic was modified 11 months, 1 week ago by Omar Dabbas.
    #95873
    WPWhale
    Moderator

    Hey Steve,

    It might a conflict in settings, I would suggest to hide “Gocardless” from the Supplements category only (without adding any other setting), this should do it.

    If you’re still having trouble, please send us wp-admin access to [email protected] and we’ll be glad to fix this for you.

    Omar

    #95874
    Steve
    Guest

    Must have been a glitch! All working fine now thanks. Very useful product.

    #95875
    WPWhale
    Moderator

    Awesome Steve, glad to know it’s all fine now, if you think the plugin is worth a review, feel free to do so from here.

    Best,

    Omar

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