The default WooCommerce order status is no longer working

Top WooCommerce & WordPress Plugins › Forums › Custom Payment Gateways for WooCommerce › The default WooCommerce order status is no longer working

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • December 27, 2020 at 4:23 pm #94377
    Serendipity
    Participant

    Hi There

    I have just updated woocommerce and the default order status is no longer working, whatever you add as the default order status it comes through as processed. Any ideas? I am using WooCommerce Order Status Manager, however it isn’t working when I set it to be on hold either.

    December 28, 2020 at 11:01 am #94378
    tychesoftwares
    Participant

    Hi, Could you deactivate the WooCommerce Order Status Manager plugin & check once? I just checked with Woo 4.8.0 & v1.6.3 of Custom Payment Gateways plugin, the default order status does work as it is set in the payment gateway settings: https://prnt.sc/wbewlf .

    :Vishal

    December 28, 2020 at 11:03 am #94379
    Serendipity
    Participant

    Ah yes that works, the only problem is that that plugin is integral to my system, do you plan to update for it to be compatible?

    December 28, 2020 at 11:31 am #94380
    tychesoftwares
    Participant

    I get your point. Could you email the Woo Order Status Manager plugin on vishal at tychesoftwares dot com?
    Can you tell me if this setup was working fine prior to updating WooCommerce to 4.8.0?

    :Vishal

    December 28, 2020 at 11:39 am #94381
    Serendipity
    Participant

    Great thank you so much will email details for you now. Yes everything worked fine before, I have a version of the site before upgrade so will send you that as well.

    December 28, 2020 at 12:20 pm #94382
    Serendipity
    Participant

    Email sent

    December 29, 2020 at 12:37 am #94383
    Serendipity
    Participant

    Issue resolved plugin is compatible if you rename the title to something other than processing on the processing status in custom order statuses. (try saying that 3 times quickly!!)

    December 30, 2020 at 10:43 am #94384
    tychesoftwares
    Participant

    I am glad the issue was resolved. If we use the same status name as that of WooCommerce statuses, it may create issues. Thanks for mentioning how you fixed it. Appreciate it.

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