Timeout on import/export

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  • #104572
    Marek Fedorco
    Participant

    Hi,

    I have encountered a problem with this plugin so I’d like to ask for support.

    When using the woocommerce product import/export csv function, import stopped to work at one point.

    Import error is wp-admin/admin-ajax.php POST 403

    It seems to be caused by a time out because of data structure created by this plugin.

    For every new product I add to the site this plugin creates 4 new columns of meta data.
    for example (alg_wc_pq_min_11207_to_all, alg_wc_pq_step_11207_to_all, alg_wc_pq_default_11207_to_all, alg_wc_pq_max_11207_to_all)

    Because our store has over 400 products and we are planing to add much more this is an issue.

    If I delete all columns that that are not used and only contain these meta data (over 267) at the end of the csv file the import works fine.

    Could you please help?

    Thank you
    Kind regards
    Marek

    • This topic was modified 1 year, 2 months ago by Omar Dabbas.
    #104573
    WPWhale
    Moderator

    Hi Marek,

    I got it, changing this will require changing the logic of how the plugin works, which might cause issues for other users.

    I will be glad to offer a customized solution for you, please send me to [email protected] to discuss further.

    Omar

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