Total Price by Quantity message not displaying

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  • #112544
    Sam
    Participant

    When the page initially loads, the message is displayed, in my example it would display something like “£11.40 for 60 Cells.”. This works well however, as soon as I change the quantity, the message disappears and is never displayed again. The plugin seems to be running 2 AJAX requests once the quantity is modified: “alg_wc_pq_update_price_by_qty” and “wdr_ajax”. Both the requests have the status code: 200, the “wdr_ajax” action seems to be running as expected and displaying the correct discount for the product whereas, the other action seems to have no response. Is there a way to resolve this issue so that the total price by quantity message is still visible when the quantity is changed?

    • This topic was modified 1 year, 8 months ago by Sam. Reason: Removing HTML tags
    #112681
    Moshtafizur
    Participant

    Hi Sam,

    Thank you for bringing to our attention the issue you are experiencing with our plugin. I have escalated this matter to our development team, who will look into it and get back to you as soon as possible.

    As you mentioned, the plugin seems to be running two AJAX requests once the quantity is modified, but the total price by quantity message disappears and is never displayed again. Our team will investigate this issue thoroughly and find a way to resolve it.

    We appreciate your patience while we work to resolve this issue, and we apologize for any inconvenience this may have caused. Please let us know if you have any further questions or concerns.

    Kind regards,
    Moshtafizur

    #112855
    Omar Dabbas
    Moderator
    Plugin Support

    Hi Sam,

    Omar is here from plugin support.

    Please note that the ‘wdr_ajax’ request is initiated from another plugin and not ours.

    For the price to work fine, please add some values to these two fields:

    Total Price by Quantity > Global label template: Singular
    Total Price by Quantity > Global label template: Plural

    Once set, prices will appear when you change quantity.

    Omar

    #117424
    Giacomo Sestini
    Participant

    Buongiorno,

    ho caricato il plug in ,

    Prezzo totale per quantità non viene visualizzato,

    variando le quantità la riga sotto il carrello il prezzo singolo e non si aggiorna.

    <span>Ok: </span><span>Prezzo totale per quantità > Modello di etichetta globale: Prezzo totale singolare</span>
    <span>per quantità > Modello di etichetta globale: Plurale</span>

    Non funziona metto un esempio

    https://ferramentaceciliano.it/prodotto/dublino-bicchiere-34-c3k12dng16/

    #118873
    Omar Dabbas
    Moderator
    Plugin Support

    Hi Giacomo,

    It might be a theme incompatibility overwriting the price field, please send us wp-admin & FTP access to [email protected] and we will be glad to assist you further.

    Omar

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