Unable to update quantity step for product variations with bulk ordering option

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  • #104686
    Ries Hoogstad
    Participant

    Hi,

    We’re using product variations that allow the user to order in bulk. For example we are selling a solar panel that can be ordered by piece and by 6 pallets (180 pieces).

    I am able to select the minimum quantity for the pallet variation, but unable to update the quantity step for this selected variation. Right now the user is able to order 181 pieces of this variation, whilst it should be: 180 > 360 etc.

    How can I manage this? Here’s an example url:

    https://solar4all.platformvisions.com/product/longi-solar-mono-full-black-lr4-60hpb-360m/

    #104687
    Ries Hoogstad
    Participant

    In addition to above;

    When we’re switching between the different variations, I can see that my quantity remains at 180. When I click on the pallet variation I’d like to see 180, but when I click on the single piece variation I would like to have the quantity to be reset to 1.

    #104688
    WPWhale
    Moderator

    Hi Ries,

    Can’t confirm if it’s a plugin setting or theme issue, would you mind send us wp-admin access to [email protected]? We will be glad to take it from there.

    Omar

    #104689
    Ries Hoogstad
    Participant

    @WPWhale,

    We’ve send you an invitation for the admin section.

    #104690
    WPWhale
    Moderator

    Sorry didn’t get anything yet, please double check the email used.

    Omar

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