User receives verified account email but is not recognized as verified

Top WooCommerce & WordPress Plugins › Forums › Email Verification for WooCommerce › User receives verified account email but is not recognized as verified

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • November 22, 2022 at 12:53 am #102526
    O
    Participant

    Hello,
    I hope you well.

    Recently, without changing any settings, users are blocked from login with verification link.
    When user clicks on verification link he receives account verified email but when he tries to log the message error for non verify users appears again.

    Checking in the account dashboard I observe that state of unverify/verify doesn’t change even after receiving account verified email. (And users haven’t assigned role)

    What could be the problem and How can this be resolved please?

    Regards

    November 22, 2022 at 9:46 am #102547
    Moshtafizur
    Moderator
    Plugin Support

    Hello,

    I am really sorry to know you are having problems.

    In the plugin’s settings, under the Advanced section, please set the Authenticate filter to "authenticate" filter and see if the issue gets resolved.

    Kind regards,
    Moshtafizur

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.