Users Unable to See Cart To Revise Orders

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  • #112073

    Our organization ( distributes free trees to Toronto residents and we use the plugin to limit orders to 2 trees so more people can participate.

    The plugin works at notifying users that they may have exceeded the order limit, however, the users generally are unable to view their carts to be able to remove the excess items.

    Is there a setting we’re missing? How can we ensure the cart is displayed so users can modify their orders by removing items or reducing the quantity of an item.

    Ron Jamieson

    Long Branch Neighbourhood Association

    Plugin Support

    Hi there,

    Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.

    We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected].

    We appreciate your cooperation and look forward to resolving this matter for you.

    Best regards,

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