Validation problems Portugal

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • #109964
    Vinda Tienda

    We have a customer with Portuguese Vat PT215028961. In woocommerce applies vat on purchases. I have entered the number in the VIES and it is correct.

    Feye van der Wal

    I have checked that as well and that works fine. But the 0% to everyone outside EU does not work…

    Vinda Tienda

    We still have the same problem, when the customer places the order, 21% VAT is applied, when 0% should be applied.


    Hello Vinda,

    We will need to check the settings & logs to see why it wasn’t validated, please contact us at [email protected] to help you further.

    As for Feye, they already contacted us and got their issues solved 🙂


Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.