Validation problems Portugal

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #109964
    Vinda Tienda
    Participant

    We have a customer with Portuguese Vat PT215028961. In woocommerce applies vat on purchases. I have entered the number in the VIES and it is correct.

    #109965
    Feye van der Wal
    Participant

    I have checked that as well and that works fine. But the 0% to everyone outside EU does not work…

    #109966
    Vinda Tienda
    Participant

    We still have the same problem, when the customer places the order, 21% VAT is applied, when 0% should be applied.

    #110227
    WPWhale
    Moderator

    Hello Vinda,

    We will need to check the settings & logs to see why it wasn’t validated, please contact us at [email protected] to help you further.

    As for Feye, they already contacted us and got their issues solved 🙂

    Omar

Viewing 4 posts - 1 through 4 (of 4 total)
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